Ck2generator Privacy Policy — How We Protect User Data
User privacy is a priority at ck2generator. This document clearly outlines what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Effective date: 1 January 2026. Please read this document in full before using the platform.
Information We Collect
When you register and use the ck2generator platform, we collect certain categories of information to ensure a secure, accurate, and personalised experience. This information is collected directly from you or automatically through your use of the platform.
Account Information
- Full name, mobile number, and email address upon registration.
- Date of birth for age verification (18 years and above).
- Malaysian bank or local eWallet details (FPX, Touch 'n Go) for processing deposits and withdrawals in MYR.
- Identity verification documents may be requested for compliance purposes.
Technical & Usage Data
- IP address, device type, operating system, and web browser used.
- Session data including pages visited, session duration, and in-platform actions.
- Error logs and technical diagnostic reports for maintenance purposes.
- General geolocation data derived from IP address to verify that the user is located in Malaysia.
How Your Information Is Used
Ck2generator uses the information collected solely for purposes related to platform service delivery and legal compliance. We do not sell users' personal data to any third party for commercial marketing purposes.
Account information is used to:
- Verifying user identity and preventing fraud or unauthorised access.
- Processing deposits and withdrawals in MYR (RM) securely and accurately.
- Sending account-related notifications, platform updates, and important announcements.
- Complying with applicable legal and financial regulatory requirements.
Technical and usage data is used to:
- Improving the performance and stability of the ck2generator platform over time.
- Detecting and preventing fraudulent activity, manipulation, or system abuse.
- Personalising the user experience based on usage behaviour and game preferences.
- Analysing traffic patterns for internal product improvement purposes.
We will not use your data for automated decision-making that materially affects your rights as a user without clear prior notice.
Cookies & Tracking Technologies
The ck2generator platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you visit our platform.
We use three categories of cookies:
- Essential Cookies: Required for core platform functions such as login sessions, security, and language preferences. Cannot be disabled.
- Performance Cookies: Collects information on how users interact with the platform for internal improvement purposes. Individual users are not identified.
- Preference Cookies: Saves user preferences such as game selections and interface layout for a more convenient experience in future sessions.
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the ck2generator platform.
- Manage cookies via browser settings
- Essential cookies cannot be disabled
- Performance cookies can be disabled
- Settings saved for the next session
Data Storage, Security & Sharing
Data Security
Ck2generator applies rigorous data security standards to protect users' personal information. All data is transmitted using 256-bit SSL encryption. Payment information and banking details are not stored directly in our systems — they are processed through certified payment providers that comply with international security standards.
Access to user data within ck2generator is restricted to staff who require it to carry out operational or compliance duties. All internal access is logged and monitored on a regular basis.
User data is retained for as long as necessary for operational and legal compliance purposes. Once the retention period ends, data is securely deleted in accordance with established procedures.
Third-Party Sharing
Ck2generator does not share users' personal data with third parties for marketing purposes. However, there are limited circumstances where data sharing is necessary:
- Payment Providers: Transaction details are shared with licensed payment providers — such as FPX and Touch 'n Go processors — to facilitate deposits and withdrawals in MYR.
- Game Providers: Game session data is shared with third-party game providers hosted within the platform to enable gameplay functionality.
- Legal Requirements: Information may be disclosed to relevant authorities where required by law or a valid court order.
All third parties we work with are bound by strict data confidentiality agreements and are required to comply with privacy standards equivalent to or stricter than those of ck2generator.
User Rights & Contact Information
As a ck2generator user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we hold on your account at any time.
- Right to Rectification: If the information we hold about you is inaccurate or out of date, you have the right to request a correction by submitting appropriate supporting evidence.
- Right to Erasure: You may request the deletion of your personal data, subject to minimum retention requirements for legal and financial compliance purposes.
- Right to Restrict Processing: In certain circumstances, you may request that we restrict how your data is processed while a dispute is being resolved.
- Right to Object: You have the right to object to the processing of your personal data for specific purposes that are not legally mandatory.
Any changes to this Privacy Policy will be communicated to registered users via in-platform notifications at least 7 days before the changes take effect. Continued use of the platform after such notice constitutes acceptance of the updated policy.
For any queries regarding your data privacy, please contact the ck2generator team by email at [email protected] or via the in-platform live chat. Our team will respond within 5 business days. You may also refer to the FAQ for more information on account management and privacy.
- [email protected]
- Live chat within the platform
- Response within 5 business days
- 256-bit SSL on all data